I will build an ai tool to classify and summarize your tickets or text data


About this gig
Drowning in support tickets, reviews, or survey responses?
I build a custom AI tool that reads hundreds of messages and turns them into an organized report in seconds - tagged by category, sentiment and priority, each with a one-line summary so you know what needs attention first.
WHAT YOU GET
- Auto-tagging: category, sentiment and priority for every message
- Priority triage - urgent items (billing, security, churn) surface instantly
- One-line summaries - skim 100 tickets without reading them
- Clean CSV and JSON output, ready for a spreadsheet or dashboard
- Runs on your own data, with your own categories
- Full source code, documented - yours to keep
GREAT FOR
- Support teams triaging a crowded inbox
- Product teams sorting feedback: bugs vs features vs praise
- E-commerce sorting thousands of reviews by sentiment
Works with OpenAI, Anthropic, or a local model. I use AI as part of my development process and review all output by hand.
Message me with a sample of your data and I'll quote it exactly.
Get to know MillennialDrmr
AI Chatbot and Automation Developer
- FromChina
- Member sinceAug 2026
Languages
Chinese, English, Japanese
FAQ
What format does my data need to be in?
A CSV or spreadsheet with a text column is all I need. Send a small sample and I'll handle the rest.
Can I use my own categories?
Yes - tell me your taxonomy and I build to it. Your categories, your priority rules, your naming.
Is my data safe?
The tool runs in your own environment with your own API key, so your tickets never pass through me. I only need a small sample to build and test.
Can it run automatically every day?
Yes - that is the Premium package: scheduled runs with the report delivered to your email or Google Sheets.
