Shalyn B

Founder & Career Coach

Self employed / Freelance • Self-employed

Aug 2023 - Present • 3 yrs 2 mos

I run Millenniq, where I help professionals strengthen their resumes, LinkedIn profiles, and overall job search strategy. I work with clients across career stages, from people entering the workforce or changing careers through experienced professionals making their next move, with a strong focus on tech and tech-adjacent roles. My resume work starts with understanding the roles someone is actually targeting. From there, I look at how their experience is positioned, what is working in their favor, where there are gaps, and what needs to change. The goal is one strong resume that clearly communicates their experience and only needs targeted adjustments for each application, not a complete rewrite every time. I also help clients improve their LinkedIn profiles so their experience, skills, and career direction are consistent across both platforms. That includes strengthening how their background is presented, making important experience easier to find, and aligning the profile with the types of roles they are pursuing. In addition to resume and LinkedIn work, I provide one-on-one career coaching focused on job searches, career changes, and advancement. My approach is straightforward: understand where you are, where you are trying to go, and what specifically needs to change to help you present your experience more effectively.

Career Coach | Team Lead | Solutions Engineer

Zapier • Full-time

Mar 2019 - Mar 2024 • 5 yrs

Over five years at Zapier, I worked across career coaching, people management, technical support, and solutions engineering. As a career coach, I worked one-on-one with employees on career development, promotion strategy, networking, imposter syndrome, and other workplace challenges. The work ranged from helping someone think through their next career move to working through the internal barriers that were making that move harder. As a team lead, I managed technical support professionals, provided performance coaching and development, and supported their growth. I was also involved in hiring, including reviewing resumes, conducting technical interviews, evaluating candidates, and helping determine who moved forward in the interview process. In Solutions Engineering, I partnered with Sales and enterprise customers on technical discovery, demos, onboarding, security reviews, API integrations, and automation. I also worked closely with Product and Engineering and built internal tools, documentation, and processes that supported teams across the company.