I will be your live chat and email support agent
About this Gig
Are you looking for a reliable, professional customer support manager to handle your stores inquiries? I provide multi-channel customer service to keep your clients happy and boost retention.
Services Offered:
Live Chat & Email Support: Fast, accurate responses for order tracking & queries.
Social Media Management: Handling comments & DMs across platforms.
Issue Resolution: Managing returns, refunds, & complaints professionally.
Summary Reports: Insights on recurring customer feedback.
Why Choose Me?
Excellent written English & clear communication
Fast learner for store policies & tools
Dependable, organized, & empathetic service
Platforms: Shopify, Zendesk, Freshdesk, Gorgias, Tidio, IG, FB, and Email.
Please message me before ordering so we can discuss your store's needs!
Social media platform:
•
•
TikTok
Service type:
Non-technical support
Language:
English
Timezone:
UTC daytime
Support software:
Freshdesk
•
Zendesk
•
Tidio
Knowledge base software:
Freshdesk
•
Zoho
My Portfolio
FAQ
What do you need to get started?
Access to your support platform or email, along with your store's FAQs, return policies, or standard response guidelines.
Can you accommodate specific working hours?
Yes! Please send me a message before ordering so we can align on schedule and time zone requirements.

