I will be your airbnb and short term rental virtual assistant
About this Gig
I will be your Airbnb and short-term rental virtual assistant, providing guest communication, reservation support, booking management, check-in/check-out coordination, calendar management, SOP creation, guest guidebooks, and property management assistance. I can support Airbnb, Vrbo, Booking.com, and Hostaway operations while helping you deliver a smooth guest experience.
Purpose:
Business
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
FAQ
Can I purchase more hours than included in the package?
Yes! If you need additional hours, we can discuss a custom offer based on your needs.
Can you create SOPs and guest guidebooks?
Yes! I can create customized SOPs and digital guest guidebooks for your short-term rental.
Can you support multiple properties?
Yes! Please message me with the number of properties and tasks needed so I can create a suitable custom offer.
Can you handle Airbnb claims and negative reviews?
Yes. I can assist with Airbnb claims, Resolution Center requests, guest disputes, and professional responses to negative reviews.
Can you handle guest communication and in-stay issues?
Yes! I can handle guest enquiries, booking questions, check-in/check-out support, issue escalation and follow-ups.
Do you work with Airbnb, Vrbo, Booking.com, Hostaway and other rental platforms?
Yes. I have experience working with Airbnb, Vrbo, Booking.com, Hostaway and other short-term rental, vacation rental and property management platforms. I’m also comfortable learning new platforms and adapting to different PMS and OTA systems.

