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I will fix windows or macos issues remotely including outlook, email, m365 support
IT Support and Automation : M365, PowerShell, Secure Setup
Hi, I’m Osama – an experienced IT Support Specialist with over 7 years of hands-on experience supporting users, managing infrastructure, and automating IT tasks for fast-paced, global businesses.
I s...
About this Gig
Need help fixing email issues, device errors, or slow PC/Mac performance?
As a seasoned IT Support expert who helps users and small businesses troubleshoot and fix everything from system glitches to Microsoft 365 configuration problems all 100% remotely.
Microsoft 365 / Office 365 Support
- Outlook setup, Teams access, OneDrive issues
- Domain, DNS, and email records (SPF, DKIM, DMARC)
- MFA, Microsoft Authenticator, Defender, email security
- Troubleshoot licensing, admin center, and user setup
- Migrate from Google Workspace or old domains
PC & Mac Technical Fixes
- Software errors, slowness, and crashing apps
- Printer or network not working? I'll fix that
- Antivirus and security review
- VPN, remote desktop setup, and more
Tools: AnyDesk, TeamViewer, Console, Event Viewer, PowerShell
- Clear, Secure, Fast Fixes | Same-Day Availability
Device:
Desktop
•
Laptop
•
Server
•
Mobile
Operating system:
Windows
•
Linux
•
OSX
FAQ
How do you provide remote support? Is it safe?
I use trusted remote tools like AnyDesk or TeamViewer to securely access your computer. You control the session and can disconnect at any time. No files are accessed without your permission.
Do I need to install anything before you connect?
Yes — I’ll guide you step-by-step to install a small remote support app (like AnyDesk or TeamViewer). It takes less than 2 minutes and doesn’t require any tech skills.
What devices do you support?
I support Windows PCs, laptops, and Apple macOS systems (MacBook, iMac, etc.). Whether it's a personal device or a work machine, I can help.
Can you fix Microsoft 365 or Outlook issues?
Absolutely. I can troubleshoot and fix Outlook, Microsoft 365, Office apps, and even email delivery or DNS settings (e.g., SPF, DKIM, DMARC).
What if the issue can’t be fixed remotely?
If it turns out your issue requires physical repair or is outside the scope of remote help, I’ll let you know immediately, and if no work is done, you won’t be unfairly charged.
Do you offer follow-up support after the fix?
Yes, many packages include 7-day follow-up support for the same issue. You can also request gig extras for longer support coverage or recurring sessions.
Can you help with setting up VPN, MFA, or remote work tools?
Yes, I regularly help users with secure remote work setups, including VPN configuration, Multi-Factor Authentication (MFA), and Microsoft Authenticator setup.
