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$
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I will build an ai voice agent and ai receptionist with voiceflow and vapi
Mirza Umer
Level 2
About this gig
Every missed call is a missed client. If your team spends 80 percent of their time answering the same 10 questions, that is not a people problem. It is a systems problem.
I build voice agents in Voiceflow, powered by Vapi AI and Retell AI, that handle inbound calls automatically. Think of it as an AI receptionist that never misses a call. They answer questions, qualify leads, book appointments, and escalate to a human only when it matters, 24 hours a day, 7 days a week.
What your voice agent can do:
- Answer FAQs 24/7 without a human on the line.
- Collect caller information and log it directly to your CRM.
- Book or reschedule appointments in Google Calendar or Calendly.
- Route calls to the right department based on caller intent.
- Handle after-hours calls so no lead goes unanswered.
- Hand off to a live agent when the AI reaches its limit.
Industries I build for: medical offices, insurance agencies, real estate teams, and customer support centers.
Why Voiceflow: you get a visual call flow you can edit yourself after delivery, no coding needed, no dependency on me forever.
Send me your call script or business type, and I will map out your voice agent flow for free.
Get to know Mirza Umer
Mirza Umer
Meta Ads, AI Chatbot and Automation Expert
Level 2
- FromPakistan
- Member sinceAug 2023
- Avg. response time1 hour
- Last deliveryabout 3 hours
Languages
Urdu, English, German, French
I help businesses grow revenue with two services. Performance Meta Ads and AI automation.
Meta Ads. $700K+ ad spend managed. Meta Blueprint certified. I run Facebook and Instagram campaigns for Shopify stores and ecommerce and streetwear brands. Built around ROAS and conversions and scaling.
AI Automation. I build voice agents using Vapi and Retell. Chatbots using Voiceflow and Botpress. n8n workflows. And RAG search systems that handle calls and leads and support without manual work.
Send your goal and I will map the right approach before you commit.
My Portfolio👇
mirzaumer.dev
Among my clients
Luxurella
Enamelist Store
Rellebee Handmade Bags
My Portfolio
FAQ
Can the voice agent book appointments directly into our calendar?
Yes. I can integrate it with Google Calendar, Calendly, or most scheduling tools that have an API. The caller picks a slot and it's booked automatically — no human needed.
Can the bot connect to my CRM (HubSpot/Salesforce)?
Yes, 100%. I use Zapier, Make.com, or direct Webhooks to sync every lead directly into your CRM (HubSpot, Salesforce, or GoHighLevel). High-intent leads can even trigger instant SMS alerts to your team.
Do callers know they're talking to an AI?
That's your choice. I can build it to be transparent ("You're speaking with our AI assistant") or to sound like a natural automated system. Most clients prefer transparency — it sets better expectations.
Can this work with our existing phone system?
Voiceflow connects with Twilio, which works with most business phone numbers. I handle the Twilio setup as part of the build so you don't have to figure that out separately.
What is the difference between this and a standard chatbot?
A standard bot uses fixed buttons. My AI Agents use logic to lead the customer toward a goal (like booking a meeting). It understands intent, handles objections, and only asks for contact info when the user is ready.
What happens when a caller asks something the agent can't answer?
The agent is built with a handoff logic. If it can't handle the request, it tells the caller and transfers them to a live agent or collects a callback request — depending on how you want it set up.
How long does it take to build the voice agent?
Simple FAQ + routing agents take 3–5 days. Full systems with CRM integration, appointment booking, and multi-department routing take 7–10 days. I'll confirm after reviewing your call flow requirements.
How much does the voice agent cost to run after delivery?
You pay the platforms directly, not me. Vapi or Retell charge per minute of calls, and the Twilio phone number has a small monthly fee. Costs scale with your call volume, and I will recommend the most cost effective stack for your expected volume before we start.
