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misaeldxd

Misaeldxd

@misaeldxd

Professional Technical Support

Mexico
Spanish
About me
Hello! I'm Misael, a Cisco CCNAv7 certified IT professional specializing in remote technical support and troubleshooting. I have a strong background in network and systems administration, which allows me to provide comprehensive solutions for both software and hardware issues. My certifications include: Enterprise Networking, Security, and Automation (Cisco, 2024) Switching, Routing, and Wireless Essentials (Cisco, 2023) Introduction to networks (Cisco, 2023) I also create Python scripts to automate your system's network. My projects are listed below. ... Read more

Skills

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misaeldxd
Misaeldxd
Offline • 
Average response time: 10 hours

See my services

Programming & Tech
I will design and configure a professional cisco network topology
From$10 / projectMore details
Support & IT
I will troubleshoot and fix your network issues remotely
From$15 / projectMore details

Portfolio

Work experience

Technical Support

Museo Interactivo El Trompo • Part-time

Aug 2025 - Present • 9 mos

Services for computer equipment for office and interactive areas, network equipment configuration, basic cabling management, and security camera installation.

Cybersecurity and Technical Support Intern

Nerium • Part-time

May 2025 - Aug 2025 • 3 mos

Review and handling of computer equipment incidents, including ransomware attacks, backups, screenshots, and new agent configuration.