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Mizuki M
@mizuki_jpn
Bilingual Virtual Assistant
Japan
Japanese, English
About me
Need someone who can navigate Japan without things getting lost in translation or in bureaucracy?
I'm Mizuki, a bilingual fractional EA with 14 years of administrative experience in Japan. I combine Western-style efficiency with Japanese professional standards, including formal Keigo.
I work while you sleep; tasks are done by morning. And I don't hand you a research pile: whether it's restaurants, gifts, or vendors, I narrow it down to 3 solid options, so your only job is to pick.
My clients never have to chase me; I update you at every step.
Message me to talk about your project.
Skills
Mizuki M
Offline •
Average response time: 1 hour
See my services
General Online Research
I will find and summarize japanese websites in english
General Assistance
I will be your executive assistant for japanese and english tasks
Work experience
University
Full-time • 6 yrs 6 mos
Bilingual Administrative Coordinator
Apr 2022 - Present • 4 yrs 3 mos
Providing professional bilingual support for international students and researchers, managing administrative procedures and daily life logistics in both English and Japanese. - Liaise with municipal offices on behalf of international clients to resolve procedural issues - Support visa and immigration processes, including Certificate of Eligibility (COE) and status changes - Assist with utility setup and troubleshooting (electricity, water, gas) - Guide clients through the Japanese government paperwork and banking requirements
Executive Assistant to Professor
Dec 2019 - Mar 2022 • 2 yrs 3 mos
Supported a medical professor across clinical, research, and educational commitments in a demanding academic environment. - Managed complex, multi-faceted schedules including clinical, research, and teaching duties - Coordinated travel expense reimbursement, procurement, and appointment scheduling - Maintained comprehensive catalogs of English medical publications - Provided administrative support for public research grant applications - Facilitated communication with diverse stakeholders with high discretion and accuracy
Administrative and Sales Support
General Hospital in Japan • Full-time
Dec 2015 - Apr 2019 • 3 yrs 4 mos
Built expertise in bilingual operations, data management, and client-facing support across multiple roles in a large general hospital. Year 1 · Front-desk & Patient Coordination - Managed front-desk operations, including patient check-ins and appointment scheduling - Performed accurate data entry for medical records and health screening results - Processed sensitive billing data with strict confidentiality - Delivered customer service in a fast-paced environment across phone and in-person inquiries Year 2–3 · Sales Support & Data Management - Processed emergency ambulance admissions with speed and accuracy under pressure - Coordinated referrals and appointments with external medical institutions on behalf of patients - Facilitated staff training on business etiquette and customer service standards
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