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Fiverr Pro
English
$
USD
I will analyze and improve your business process or workflow
Business Process and Operations Consultant
Work getting dropped, delayed, duplicated, or constantly routed back to you? Your process may be the problem.
I help businesses find where workflows break, eliminate bottlenecks, clarify ownership, a...
About this Gig
Work getting dropped, delayed, duplicated, or constantly routed back to you?
Your process may be the problem.
I help businesses analyze broken workflows, identify bottlenecks, clarify ownership, reduce unnecessary handoffs, and turn messy processes into systems people can actually follow.
This is not just SOP writing. I look at how the work is supposed to happen, how it actually happens, where it breaks down, and what needs to change.
Depending on the package, I can help with:
-Workflow analysis
-Process mapping
-Bottleneck identification
-Roles and responsibility clarification
-Handoff improvement
-SOP and procedure development
-Decision and exception rules
-Implementation planning
My background includes business ownership, U.S. Army operational leadership, training development, crisis leadership, research, and organizational problem solving.
This service is a strong fit if your business has grown faster than its systems, your team handles the same work differently, or too much still depends on you.
Send me the process, problem, or workflow that is causing friction, and Ill help make the breakdown visible and build a practical way forward.
My Portfolio
FAQ
What kinds of workflows or processes can you analyze?
I can review operational, administrative, onboarding, service delivery, approval, handoff, intake, and other business processes. If the issue involves how work moves between people, decisions, and steps, it is likely a fit.
Do I need to already have an SOP or process map?
No. I can work from notes, screenshots, forms, existing documents, examples, or a walkthrough of how the work currently happens.
Is this just SOP writing?
No. I first look at how the process actually works, where it breaks down, and what should change. Documentation comes after the process makes sense.
What information will you need from me?
I’ll need the goal of the process, who is involved, how the work currently happens, where problems occur, and any existing documents or examples that help show the current state.
Can you work with a process that is not fully documented?
Yes. Undocumented or partially documented processes are often where this service adds the most value.
Will you implement software or automation?
No. I focus on workflow, process, ownership, SOPs, and implementation planning. I can identify where automation may help, but I do not build technical automations in this gig.
Can you review multiple workflows?
Yes, but larger or multi-process projects may require the Premium package or a custom offer depending on complexity.
