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I will audit your CRM and email marketing strategy
Carmen Maria M
About this gig
Turn your email platform into an automated customer journey that nurtures leads, engages customers, and supports retention.
I am a CRM and Email Marketing Specialist with 7+ years of experience creating automated campaigns, segmentation strategies, and lifecycle journeys for brands across retail, beauty, aviation, real estate, and e-commerce.
Depending on your package, I will:
Plan the automation logic, triggers, timing, and audience
Build the selected number of automated email flows
Write the email copy, subject lines, and preheaders
Set up email templates using your existing brand assets
Configure segmentation and automation rules
Test links, content, logic, and customer paths before delivery
Examples of flows include welcome, lead nurturing, abandoned cart, post-purchase, reactivation, onboarding, and customer retention.
This Gig is designed primarily for GetResponse and Mailchimp. Please contact me before ordering if you use another platform.
Website integrations, custom HTML coding, domain authentication, and advanced API connections are not included unless agreed upon through a custom offer.
Please message me before ordering so I can confirm the scope and recommend the right
Get to know Carmen Maria M
Carmen Maria M
CRM Email Marketing Specialist
- FromChile
- Member sinceSep 2019
Languages
English, Spanish
I’m a CRM and Email Marketing Specialist with 7+ years of experience creating customer journeys, automated campaigns, segmentation strategies, and performance reports for brands across retail, beauty, aviation, and real estate. I work with Salesforce Marketing Cloud, Responsys, GetResponse, Brevo, Mailchimp, and other CRM platforms. I can help you audit your CRM strategy, improve email performance, plan automations, optimize segmentation, and strengthen customer retention.
FAQ
What do you need to start?
I will need access to your email marketing platform, brand guidelines, business goals, target audience information, and any existing copy, designs, or customer journey documentation.
Can you work with platforms other than GetResponse or Mailchimp?
Yes, depending on the platform and project scope. Please contact me before ordering so I can confirm compatibility and send a custom offer if needed.
Do you design the email templates?
I can set up clean email templates using your existing logo, brand colors, images, and visual guidelines. Custom graphic design and advanced HTML development are not included.
Do you include email copywriting?
Yes. The packages include email copy, subject lines, preheaders, calls to action, and basic adaptation to your brand voice.
Are integrations included?
No. Website, CRM, e-commerce, API, webhook, and third-party integrations require prior review and may be quoted separately.
