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moe_1992

Moemi K

@moe_1992

Travel Planner

Japan
English
About me
Hello! I’m Moe, a Japnese, Tokyo-based hospitality professional with a strong background in customer service and tourism. Here’s how I can support you: • Custom travel itinerary planning for Japan (especially Tokyo Disney Resort because I worked there, Tokyo, Osaka, Kyoto, and the Kansai region I lived there until 23yo) • Reservation assistance (restaurants, experiences, etc.)... Read more

Skills

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moe_1992
Moemi K
Offline • 
Average response time: 1 hour

See my services

Trip Plans
I will help with custom planning trips to japan and provide support
From$45 / projectMore details
Trip Plans
I will plan your visits to tokyo disneyland and disneysea
From$15 / projectMore details

Work experience

Shangri-La

Guest Services Agent

Shangri-La • Full-time

Mar 2015 - Jun 2016 • 1 yr 3 mos

I have extensive experience working in various departments at a five-star hotel in Tokyo, including Bell Services, Front Desk, Restaurants, Lounge, and Banquets. Around half of our guests were international visitors, so I used English on a daily basis to communicate with and assist guests from around the world. I was also frequently asked for recommendations and information about sightseeing spots in Tokyo. Since then, I have continued to study Tokyo and the surrounding areas, including popular attractions, hidden gems, transportation, and local experiences. With my hospitality background and knowledge of Tokyo, I can provide practical, reliable, and guest-focused support for visitors looking to make the most of their time in Japan.