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Mohammed H
@mohammed2hossam
Operations Supervisor Team Lead Call Center Customer Success Leader
Jordan
Arabic, English
About me
I am a results-driven Customer Service Manager and Operations Lead with over 8 years of experience leading teams of 150+ agents across BPO and e-commerce sectors. I specialize in customer success, CRM optimization, and omnichannel operations. I have a proven track record of achieving high CSAT and NPS targets through data-driven coaching and process improvement.
Skills
Mohammed H
Offline •
Average response time: 1 hour
See my services
Customer Success
I will kpi dashboard setup using advanced excel
