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Fiverr Pro
English
$
USD
Mohsin Fareed
@mohsin_techy
Fast and Friendly Email Support, Live Chat and Order Management
Pakistan
English
About me
Customer support specialist with 5+ years of experience delivering 24/7 email, chat, phone, and technical support across Shopify, Amazon, TikTok Shop, SaaS platforms, and IPTV. I handle orders, disputes, refunds, L1 tech support, and social DMs using tools like Zendesk, Gorgias, Salesforce, RingCentral, and DSER. Whether you're a startup or a growing brand, I bring fast, reliable, and scalable service—plus a 1-hour free trial to get started.
Skills
Mohsin Fareed
Offline •
See my services
Customer Support
I will be your remote customer support agent and live chat specialist
Customer Support
I will be your ecommerce support and service representative agent
Work experience
Customer Support Manager
Planlab Solutions • Full-time
Aug 2023 - Jan 2026 • 2 yrs 5 mos
Worked as a customer support Manager
3 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-3 out of 3 Reviews
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Most relevant
mobbi81
United States
Great experience! Handled emails, live chat, and social media support professionally. Quick to learn, communicated well, and always responsive. Would definitely hire again!
Seller's Response
Helpful?
harryamelia03
United States
Mohsin did an excellent job as our live chat support agent! He was quick, professional, and handled customer inquiries very well. He also helped with upselling and improving our FAQs. Highly recommend his services!
Helpful?
jhonnybaig
United States
I am pleased to commend Mohsin for his excellent performance in managing my email workload. He handled the task with exceptional efficiency and attention to detail, ensuring that all communications were addressed promptly and professionally. His reliability and strong communication skills significantly...
Seller's Response
Helpful?
