m
moinul_h_muin

MOINUL HOSSAN

@moinul_h_muin

Support Specialist, Business Development and Data Analysis

Bangladesh
English, Bengali
About me
Tech-savvy Business Analyst with a background in Computer Science (BSc) and Business Administration (MBA). I specialize in translating complex business ideas into clear requirements (BRD/SRS), building automated Excel dashboards, and mapping business processes to boost operational efficiency. Let's optimize your business operations together!... Read more

Skills

m
moinul_h_muin
MOINUL HOSSAN
Offline • 
Average response time: 4 hours

See my services

Data Cleaning
I will create custom excel dashboards, data cleanup, and automated reports
From$25 / projectMore details
Data Cleaning
I will clean and remove duplicates from your excel list
From$15 / projectMore details

Work experience

United_Commercial Bank PLC

Service Officer / Customer Service Officer

United Commercial Bank PLC • Full-time

Mar 2022 - Present • 4 yrs 6 mos

MIS & Reporting: Prepared daily and monthly operational reports, tracking KPIs, cash flow forecasts, and service monitoring data using Advanced Excel. Process Improvement & Gap Analysis: Conducted root-cause analysis on operational workflows, identifying bottlenecks to optimize branch efficiency and service quality. Compliance & SOP Documentation: Maintained detailed documentation and operational guidelines in strict compliance with internal policies and regulatory standards. Stakeholder Coordination: Coordinated across cross-functional teams and sub-branches to resolve operational issues and streamline workflow execution

International_Federation of Red Cross and Red Crescent Societies

Master Trainer & Volunteer Lead

International Federation of Red Cross and Red Crescent Societies • Part-time

Dec 2008 - Present • 17 yrs 9 mos

Requirements & Campaign Planning: Translated project goals into actionable execution strategies, timeline schedules, and milestone tracking. Cross-Functional Team Leadership: Led volunteer/officer teams while managing technical, social media, and operational workflows. Stakeholder & Client Relations: Managed external communications, partnerships, and collaborations with corporate and international partners.