Mona Y

@mona_ecomassist

Trilingual Ecommerce Virtual Assistance

Czech Republic

English, Chinese

About me

I used to work in an international company as a Product Manager. Responsible for providing technical solutions and troubleshooting support to overseas clients. Follow up on project progress, communicate directly with clients regularly to understand pain point, collect customer requirements, and coordinate with internal teams to resolve issues efficiently. Documents feedback, track tickets, and ensure smooth project delivery with clear, professional cross-border communication.... Read more

Skills