m
moneebasad

Raja

@moneebasad

Agency Led BPO AI Automation and Software Solutions

Pakistan
Urdu, English
About me
We are a service-focused agency helping US & UK businesses scale operations through reliable inbound support and technology solutions. Core services we deliver at scale: • Inbound Customer Support (calls, chat, email) • Appointment Booking & Scheduling • CRM & Back-Office Operations • Web & Software Development • AI Automation & Chatbots We work as an extended team, delivering structured workflows, quick onboarding, and consistent results. 📩 Message us to discuss your requirements and next steps.... Read more

Skills

m
moneebasad
Raja
Offline • 

See my services

Website Content
I will write high converting website copy that increases leads and sales
From$15 / projectMore details
WordPress
I will design or redesign a modern, fast, and responsive business website
From$80 / projectMore details

Work experience

Inbound Operations Executive

Vertex Global Tech Solutions • Full-time

Aug 2022 - Present • 3 yrs 9 mos

Handled inbound calls, chats, and emails for international clients across multiple industries. Managed appointment bookings, customer inquiries, CRM updates, and daily operational workflows. Responsibilities: Inbound call, chat, and email handling Appointment booking & confirmations CRM data updates Customer issue resolution Daily reporting support

Back-Office Support Executive

W4Work • Full-time

Dec 2021 - Jul 2022 • 7 mos

Supported backend operations including data entry, CRM maintenance, documentation, and internal coordination for remote client teams.

Customer Support Associate

Sensible • Full-time

Feb 2021 - Jan 2022 • 11 mos

Provided customer support for service-oriented businesses, assisting customers with inquiries, scheduling, order-related issues, and backend coordination.