I will provide expert customer support as your virtual assistant

Jamaica

I speak English, Spanish

4 orders completed

Let me help you transform your Customer Support Approach

Hi, I am Monique, a Customer Support Virtual Assistant with more than 10+ years of experience in administrative roles, customer service/support, brand marketing, sales, and logistics. I am professiona...
About this Gig

Looking for a reliable customer support virtual assistant? You've found the right person!


Hi, I'm Monique, a professional Customer Support Virtual Assistant with over 10 years of experience across administrative roles, customer service, brand marketing, sales, and logistics. I specialize in helping businesses stay organized and responsive while delivering exceptional service to their clients.


What I Can Do for You:

  • Email Support: Timely and professional responses
  • Live Chat Support: Engage customers in real time
  • Phone Support: Handle inbound calls with excellent phone etiquette
  • Appointment Setting & Calendar Management
  • CRM Data Entry: Keep your systems accurate and up to date
  • Social Media Monitoring: Ensure fast, helpful responses on your platforms
  • General Admin Support MS Word, Excel, and more


I am reliable, organized, detail-oriented, and always eager to adapt to your business needs. My goal is to take care of the daily support tasks so you can focus on growing your business.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zendesk

Salesforce

Liveagent

Knowledge base software:

Liveagent