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English
$
USD
I will build an ai chatbot for whatsapp customer support and appointment booking
Austin L.
Level 2
About this gig
I will build an AI chatbot for WhatsApp or your website to answer customer questions, capture leads and automate appointment bookings.
The chatbot can:
. Answer FAQs using your business information
. Collect names, contact details and service needs
. Qualify enquiries and save leads to Google Sheets or a CRM
. Book appointments through Google Calendar or Calendly
. Send confirmations or follow-up messages
. Transfer the conversation to a human when needed
Depending on your workflow, I can use WhatsApp Business API, Twilio, OpenAI, n8n, Make, Botpress or a custom API solution. You will receive a tested workflow, editable configuration where included, setup guidance and a walkthrough.
Please message me before ordering so I can confirm the channel, conversation flow, integrations and access requirements.
Important:
. WhatsApp, Twilio, OpenAI, hosting and other third-party charges are not included.
. Meta or WhatsApp account approval is controlled by the platform and cannot be guaranteed.
. Bulk cold messaging, ongoing live-chat operation, regulated medical advice and a full custom SaaS dashboard are not included unless agreed in a custom offer.
Get to know Austin L.
Austin L.
Automating Business Workflows, Python, AI, CRM
Level 2
- FromAustralia
- Member sinceFeb 2025
- Avg. response time1 hour
- Last delivery2 days
Languages
English, Chinese
Senior Software Engineer based in Australia with 25+ years of experience.
I help businesses reduce repetitive work and unnecessary SaaS costs by building custom automation tools tailored to their operations.
My specialties:
🔹 Python automation and custom software
🔹 Google Sheets CRM and Apps Script
🔹 AI agents, chatbots and system integrations
I focus on solving real business problems with clean code, clear communication, and solutions that give clients greater control over their systems and data.
Stop doing repetitive work. Message me to discuss what you’d like to automate.
My Portfolio
FAQ
Can you build the chatbot for both WhatsApp and my website?
Yes. I can build it for WhatsApp, your website, or both. The Basic and Standard packages include one channel, while the Premium package can include both.
Can the chatbot book appointments?
Yes. It can collect booking details, check availability where supported, create appointments through Google Calendar or Calendly, and send confirmations.
Can you connect the chatbot to Google Sheets or my CRM?
Yes. The chatbot can save leads, enquiry details and booking information to Google Sheets or a supported CRM through an API, webhook or automation platform.
Are WhatsApp, OpenAI and hosting charges included?
No. Any WhatsApp provider, Twilio, OpenAI, hosting, phone number or third-party subscription charges are paid directly by the client.
Can the chatbot transfer a customer to a human?
Yes, where supported. I can add a handoff rule based on customer requests, specific questions or situations the chatbot should not handle.
