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morenokevin10

Kevin M

@morenokevin10

Site Support Engineer

United States
English, Spanish
About me
I am a Site Support Engineer at IQVIA with a Bachelor of Science in Computer Information Systems. I have over three years of experience in end-user tech support, resolving over 500 tickets and managing IT asset deployments. I hold certifications in AWS Cloud and ITIL Foundation, focusing on driving operational efficiency and delivering excellent technology experiences.... Read more

Skills

m
morenokevin10
Kevin M
Offline • 

See my services

Technical Support
I will computer repair and consulting
From$15 / projectMore details

Work experience

Alliance_One

IT Support Specialist

Alliance One • Full-time

Jan 2024 - May 2025 • 1 yr 4 mos

Provided and communicated with end user technical desktop support through remote management or in person Completed over 500 employee support tickets with solutions and well written documentation Troubleshoot hardware and software issues Assisted with device setup for phones, desktops and other office devices