
Morena UGC
UGC and Content Creator
Skills

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Portfolio
Work experience
Property Manager & Customer Relations Specialis
Property • Self-employed
Jan 2024 - Present • 2 yrs 5 mos
Managed online bookings, customer communications, calendar scheduling, and administrative operations. Developed strong communication, organizational, and client service skills while working with guests and handling daily business activities. Experienced in creating professional customer interactions and maintaining high service standards.
Booking Agent
Hotels Etc.
Sep 2022 - Dec 2025 • 3 yrs 3 mos
Managed reservations, pricing, customer support, invoicing, and administrative tasks. Worked closely with clients, ensuring excellent customer experience and effective communication in both Italian and English.