Damilare

Sales & Marketing CRM Automation Specialist

May 2023 - Present • 3 yrs 5 mos

I specialize in building CRM workflows that support sales, marketing, lead nurturing, customer follow-up, and business growth processes. I configure automated lead capture, lead assignment, follow-up tasks, email sequences, customer segmentation, sales pipelines, reminders, notifications, and reporting systems. I have experience working with CRM and marketing platforms including Marketing360, Keap, Zixflow, Nimble, Agile CRM, Bitrix24, Pepperi, and other business automation tools. My approach is to create workflows that match the client's actual sales process rather than relying on generic configurations. I also help optimize existing CRM systems by identifying unnecessary manual processes, improving pipeline structures, organizing customer data, and implementing automation that helps teams manage prospects and customers more efficiently.

CRM Setup & Automation Specialist

Mar 2022 - Present • 4 yrs 7 mos

I specialize in CRM setup, customization, automation, workflow configuration, and business process optimization for businesses that need a more organized way to manage leads, contacts, customers, sales activities, and follow-ups. I configure CRM platforms according to each business workflow, including sales pipelines, custom fields, lead management, task automation, email workflows, user permissions, dashboards, reports, and customer data organization. My experience includes working with platforms such as BluWave, Zixflow, Agile CRM, Pepperi, Oracle Sales, Nimble, Keap, Odoo, Bitrix24, Marketing360, and other CRM and business management systems. I focus on creating practical CRM systems that reduce repetitive work, improve visibility, organize customer information, and make daily sales operations easier to manage.

CRM Implementation & Integration Specialist

Dec 2020 - Present • 5 yrs 10 mos

I help businesses implement and configure CRM systems from the initial setup through workflow customization and optimization. My work includes understanding business processes, structuring CRM databases, configuring sales pipelines, creating custom fields, setting up user roles, importing and organizing customer information, and connecting CRM platforms with other business tools. I also work on CRM integrations and automation to help businesses move information between systems and reduce manual data entry. My platform experience includes Zixflow, Agile CRM, Pepperi, Oracle Sales, Nimble, Bitrix24, Keap, Odoo, OneHash, Cetec ERP, and other sales and business management solutions. I prioritize clean configuration, organized data, reliable workflows, and scalable CRM structures.