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moses_kaggwa

Moses K

@moses_kaggwa

IT Operations Infrastructure Specialist

Uganda
English
About me
I am an IT Operations and Infrastructure Specialist with over 10 years of hands-on experience supporting enterprise IT systems, networks, servers and multi-site operations. I specialize in L1/L2 technical support, Windows and Linux, LAN/WAN, VPN, DNS, DHCP, network troubleshooting and disaster recovery. I have supported users across multiple locations and worked on enterprise IT infrastructure projects. I focus on systematic troubleshooting, clear communication, security and practical solutions that keep IT operations reliable... Read more

Skills

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moses_kaggwa
Moses K
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will troubleshoot and fix windows PC problems remotely
From$15 / projectMore details

Portfolio

Work experience

Sociis_Path Advocates

IT Specialist / MIS Engineer

Sociis Path Advocates • Part-time

Dec 2015 - Present • 10 yrs 10 mos

Manage IT infrastructure, servers, network devices, user support systems and endpoint security. Provide day-to-day technical support, troubleshooting, monitoring and infrastructure deployment. Support LAN/WAN connectivity, CCTV, VoIP, intercom systems, disaster recovery and IT security operations