I will troubleshoot your voip or network setup

Egypt

I speak English, Arabic
I’m a Technical Support Engineer with a Bachelor’s degree in Electronics and Communication Engineering and solid hands-on experience in network technologies, cybersecurity, and cloud systems. I specia...
About this Gig

Need help getting your VoIP system or network up and running? Experiencing dropped calls, poor audio, or confusing router settings?

Im Mostafa Marai, a Technical Support Engineer with real-world experience at Orange Business. I specialize in VoIP configuration, network troubleshooting, and SDWAN/Layer 3 routing issues.


Heres what I can help you with:

VoIP call quality issues (delay, jitter, packet loss)

SIP configuration (Asterisk, FreePBX, or custom PBX)

Network diagnostics (Ping, Traceroute, DNS, NAT)

Router & switch configuration (Cisco, MikroTik, Ubiquiti, etc.)

VLANs, subnetting, static & dynamic routing

Firewall/port forwarding setup

Internal VoIP between branches/sites

Zscaler or Guest Wi-Fi configuration

Why choose me?

  • Hands-on enterprise experience with real clients
  • Certifications: CCNP Enterprise, ITIL v4, AWS SysOps
  • Strong background in VoIP, routing, and Layer 3 architecture
  • Clear and professional communication
  • 100% confidentiality and satisfaction guaranteed

Device:

Desktop

•

Laptop

•

Server

•

Other

Operating system:

Windows

•

Linux

•

IOS

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