m
mouadmouyass

Mouad Mouyass

@mouadmouyass

Customer Support Expert German English French Arabic

Germany
German, French, English, Arabic
About me
Hi! I'm Mouad, a multilingual Virtual Assistant fluent in German, English, French, and Arabic. I have several years of experience in customer service and administrative support within the healthcare industry. Every day, I communicate with customers, manage documentation, coordinate appointments, solve problems, and ensure that tasks are completed accurately and on time.... Read more

Skills

m
mouadmouyass
Mouad Mouyass
Offline • 
Average response time: 1 hour

See my services

Strategy & Planning
I will be your multilingual virtual assistant
From$10 / projectMore details

Work experience

MedCare_Clinic

Customer Service Representative

MedCare Clinic • Full-time

Jun 2025 - Present • 1 yr 2 mos

Provide multilingual customer support (German, English, French & Arabic) Manage customer inquiries via phone and email Coordinate medical supplies and deliveries Administrative support and documentation Schedule appointments and organize customer requests Work with CRM and internal management systems Resolve customer issues professionally and efficiently

Global_Marketing Services

Sales Associate

Global Marketing Services • Full-time

Jul 2022 - Jun 2025 • 2 yrs 11 mos

Customer service and sales Cash handling and payment processing Inventory management Product presentation Team collaboration Problem solving and customer communication

Abbott

Technical Support Representative

Abbott • Full-time

Dec 2019 - Jul 2022 • 2 yrs 7 mos

Provided technical support to customers Resolved product and technical issues Assisted customers via phone and email Documented support cases Delivered professional customer service Worked closely with internal teams to ensure customer satisfaction