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Mahmoud A
@moudfadil
IT Support Specialist
Egypt
Arabic, English
About me
I am an IT Support Specialist with over 5 years of experience in systems administration, network management, and technical troubleshooting. I have a proven track record of delivering Level 1 and Level 2 support. I am skilled in remote support tools and Windows environments.
Skills
Mahmoud A
Offline •
See my services
Technical Support
I will do remote PC and network troubleshooting and tech support
Work experience
IT Helpdesk
Freelancer.com • Full-time
Jan 2016 - Present • 10 yrs 10 mos
I provide hands-on IT support including hardware troubleshooting, network setup and configuration, virus removal, and PC optimization. I have experience diagnosing and fixing technical issues quickly and efficiently for individuals and small businesses. I specialize in remote desktop support and can resolve most issues without an on-site visit.
