I will fix your PC, printer or network problem remotely

The awkward problems with no obvious cause, the ones other technicians gave up on.

What I fix

• PC running slow, freezing or crashing
• Blue screen errors
• Computer won't boot or won't start properly
• Viruses, pop-ups, browser hijacks
• Printer won't connect or won't print
• Wi-Fi dropping, no internet, network problems
• Software that won't install or keeps erroring
• Something else? Describe it and I'll fix it

How it works

1. Message me and describe the problem
2. I tell you whether I can fix it before you pay
3. We connect through UltraViewer, a commercially licensed remote support tool. You approve the session and watch everything I do
4. I fix it, then explain in plain English what was wrong

No fix, no fee. If I can't solve it, you don't pay. I'd rather lose the order than take money for nothing.

Online 16 hours a day, 7 days a week US and UK. Message any time. Fast replies, no waiting around.

Buyer requirements

1. What is the device doing wrong? Describe it in your own words.
2. Any error message on screen? Copy it exactly or send a photo.
3. When did it start, and did anything change just before?
4. Windows version, and laptop or desktop?