I will provide professional customer service

Egypt

I speak English, Arabic, Dutch

Operations Supervisor

I am an experienced customer service and operations professional with extensive experience in banking services, electronic payments, and POS terminals. I specialize in technical support, troubleshooti...
About this Gig

Are you looking for a dedicated and experienced Customer Support Representative to manage your business operations and provide top-notch service to your clients? Look no further!

​With extensive experience in banking, telecommunications, and call center customer operations, I offer high-quality multi-channel customer care tailored to your business needs.

​Services I Offer:

​Inbound & Outbound Call Support

​Live Chat & Email Management

​Social Media Customer Support (Facebook, Instagram, LinkedIn, Twitter)

​Ticket Resolution & Escalation Handling

​Administrative & Virtual Assistant Tasks

​Tools & CRM Experience:

​Zendesk, Freshdesk, Salesforce, Intercom, Zoho Desk, Confluence

​Why Choose Me?

​Professional communication skills in English and Arabic

​Proven experience in corporate and banking customer care

​High accuracy, reliability, and fast response times

​24/7 availability and flexible schedule

​Please contact me before placing an order so we can discuss your specific requirements. I look forward to working with you!


Social media platform:

Facebook

•

Twitter

•

Instagram

•

LinkedIn

•

TikTok

Service type:

Technical support

Language:

Arabic

•

Dutch

•

English

Timezone:

24/7

Support software:

Freshdesk

•

Zendesk

•

Salesforce

•

Intercom

Knowledge base software:

Confluence

•

Freshdesk

•

Bitrix24

•

Zoho