Core Concept:
An enterprise-grade, multi-agent WhatsApp automation platform built to handle routine marketing, customer service, and media management without manual intervention.
Key Deliverables:
- Scheduled & Periodic Broadcasts: Automated cron-driven sequences (reminders, billing, notifications) with rate-limiting to ensure ban-free bulk delivery.
- 24/7 AI Offline Auto-Responder: Intelligent off-hours detection that handles customer queries, tracks order statuses, and logs leads using LLM intent routing.
- Automated Status Archiving: Continuous extraction and storage of WhatsApp status updates (images, videos, captions) directly into AWS S3 and PostgreSQL.
- Multi-Session Management: Real-time analytics dashboard monitoring message queues, agent performance, and account sessions.