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Mubashir Ali
@mubashir_legend
Level 1
"All time favorite"
Pakistan
English
About me
Leading with nine years of telemarketing prowess, including four years of real estate cold calling expertise, I spearhead a dynamic team specializing in social media management and marketing. Across platforms like Facebook, Instagram, Twitter, and more, we craft engaging content that captivates audiences and boosts your online presence. Trust us to elevate your brand with seamless synergy between telemarketing finesse and social media savvy.
Skills
Mubashir Ali
$8/hour
Offline •
Average response time: 1 hour
See my services
Social Media Management
I will be your social media marketing manager, content creator
Customer Support
I will be your cold caller, VA for cold calling appointment setter and telemarketing
Want to work on an hourly basis?
Tell Mubashir Ali what you need.
$8
/
hourPortfolio
Work experience
Email & Chat support
Now - Now • Freelance
Jan 2025 - Present • 1 yr 4 mos
Handled high-volume customer email support with a strong focus on customer satisfaction, quick resolution, and brand voice consistency. Managed inquiries related to orders, refunds, product details, and technical issues. Achievements: Maintained 95%+ customer satisfaction (CSAT) Reduced average response time by 40% through workflow optimization Successfully handled 3000+ customer queries/month Increased repeat customer rate by providing excellent support experience Recognized for clear communication and problem-solving skills Improved email templates, reducing handling time and boosting productivity
49 Reviews
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Rating Breakdown
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1-5 out of 49 Reviews
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topejordan
United States
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jaimetaich
United States
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daxdunn721
Repeat Client
United States
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willbladt2025
United States
It was really a positive experience working with this partner. We talked ahead of time to help get him familiarized with the goals of the calls and the content of the program. He provided great advice about call strategy and we were able to modify the script to capture his recommendations. He completed...
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sanchezhan
United States
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