I will be your e commerce customer support and order management expert

Pakistan

I speak Urdu, English

Virtual assistant and Customer support

I am an E-commerce Virtual Assistant specializing in Data Entry, Customer Support, and Order Management. I have 2 years of experience managing operations for international stores across the USA and th...
About this Gig

Are you looking for a reliable, professional E-commerce Virtual Assistant to handle your daily customer support and order management? You are in the right place!

Managing an e-commerce store is hard work, and letting incoming customer messages sit unanswered can cost you valuable sales. I am here to step in and manage your day-to-day operations so you can focus entirely on scaling your business.

With solid experience handling operations for stores across the USA and the Gulf region (including UAE, Qatar, and Kuwait), I know exactly how to talk to customers and keep your store running smoothly.

What I Can Do For You:

  • Live Chat & Customer Support: Promptly responding to customer inquiries and leads via WhatsApp Business and Facebook Messenger.
  • Sales Conversions: Engaging with warm leads from paid advertisements to answer questions and close sales.
  • Order Processing: Efficiently managing daily order fulfillment and processing tasks.
  • Data Management: Maintaining accurate daily logs and tracking store records systematically using Google Sheets or Excel.

Why Hire Me?

  • E-commerce Specialist: Trained in core virtual assistant operations, including Amazon FBA research tools (Helium 10,keepa)

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Other

Language:

English

Urdu

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Other

Knowledge base software:

Freshdesk

Zoho

Other

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