I will provide shopify customer support, email support, and customer service
Client satisfaction is my first priority
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Are customer emails, order-tracking questions, refund requests, and complaints taking too much of your time?
I can take those day-to-day customer support tasks off your plate.
I provide professional Shopify and eCommerce customer support to help you respond to customers clearly, handle common issues, and maintain a positive customer experience.
I can handle:
- Customer email support
- Order status & tracking questions
- Returns & refund requests
- Customer complaints & issue resolution
- Product-related questions
- Order cancellation requests
- Professional customer communication
I have hands-on experience providing customer support for an eCommerce business and handling real customer requests from initial questions through resolution.
You can expect clear communication, attention to customer concerns, organized support, and a customer-focused approach.
Stop spending your day answering repetitive customer questions. Let me handle your customer support while you focus on running your business.
Have a specific workflow or store policy? Message me before ordering and tell me what you need help with.
Social media platform:
Other
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
My Portfolio
FAQ
What type of customer support do you provide?
I can handle customer emails, order status and tracking questions, returns, refund requests, complaints, product questions, and order cancellation requests.
Can you handle customer complaints?
Yes. I can communicate professionally with customers, understand their concerns, and help resolve common order and product-related issues according to your store's policies.
Can you provide ongoing customer support?
Yes. I am available for short-term projects as well as ongoing customer support. Please message me first so we can discuss your requirements.
Can you follow my store's customer service guidelines?
Yes. You can provide your preferred tone, policies, procedures, refund rules, and other instructions, and I will follow them when communicating with your customers.
Can you handle order tracking and delivery questions?
Yes. I can respond to customers regarding order status, tracking information, and common delivery-related questions based on the information available to me.
Can you handle returns and refund requests?
Yes. I can handle customer requests regarding returns and refunds and communicate with customers according to your store's policies and instructions.
Do you provide phone support?
This gig focuses on written customer support such as email and other text-based customer service. Please contact me if you have a specific requirement.
What do you need from me to start?
I will need access to the required customer support system or inbox, your store's customer service policies, and any instructions or guidelines you want me to follow.
3 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
D d777444

United States
Ongoing collaborationFast, efficient, and top-quality work. Highly recommend Bashr’s services!
$50
Price
1 day
Duration
Helpful?D d777444

United States
Ongoing collaborationFast, efficient, and top-quality work. Highly recommend Bashr’s services!
$50
Price
1 day
Duration
Helpful?D d777444

United States
Ongoing collaborationOutstanding service! Bashr delivered exactly what I needed with great attention to detail.
$50
Price
1 day
Duration
Helpful?
3 reviews for this Gig
| (3) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
D d777444

United States
Ongoing collaborationFast, efficient, and top-quality work. Highly recommend Bashr’s services!
$50
Price
1 day
Duration
Helpful?D d777444

United States
Ongoing collaborationFast, efficient, and top-quality work. Highly recommend Bashr’s services!
$50
Price
1 day
Duration
Helpful?D d777444

United States
Ongoing collaborationOutstanding service! Bashr delivered exactly what I needed with great attention to detail.
$50
Price
1 day
Duration
Helpful?

