
Mario
I will do data entry, excel tasks, copy typing and virtual assistant work
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Work experience
technical support
Spectrum Fm and Home • Self-employed
Mar 2023 - Feb 2024 • 11 mos
ISP Network Technician / Field Support * Installed and configured internet connections for residential and business clients * Performed troubleshooting on network issues (slow connection, no internet, unstable signal) * Maintained and monitored network devices such as routers, switches, and fiber equipment * Handled customer complaints and provided technical support both onsite and remotely * Assisted in basic network monitoring (NOC tasks) to ensure stable service performance * Conducted cable installations (UTP/Fiber Optic) and ensured proper connectivity * Collaborated with team members to resolve technical issues efficiently * Ensured service quality and customer satisfaction during and after installation