Muhammed A

Software Engineer

Neutrinos • Full-time

May 2023 - Feb 2026 • 2 yrs 9 mos

Designed and delivered proof-of-concept (POC) solutions for global insurance and financial services clients, successfully converting them into full-scale production implementations Built and maintained enterprise-grade backend systems supporting 100,000+ users across multiple international regions Implemented BPM-driven workflow automation and integrated Azure Blob Storage with Alfresco, reducing document processing time by 45% Developed an AI-powered chatbot system with contextual “sticky note” intelligence, improving agent response efficiency by 60% Architected Strapi CMS integration and built a configurable rule engine with drag-and-drop UI, accelerating business rule changes by 80% Designed a case management platform with audit trails, advanced filtering, and comment tracking, handling 10,000+ concurrent cases Implemented an intelligent task allocation engine based on agent availability, skill matching, and workload balancing, increasing productivity by 35% Conducted load testing for 50,000+ concurrent users and implemented auto-scaling strategies to achieve 99.9% system uptime Built a microservices-based architecture enabling selective service scaling, reducing infrastructure costs by 30% Provided on-site client support, led UAT sessions, and ensured smooth production rollouts with high client satisfaction