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Professional Customer Support Agent for Live Chat Email and Airbnb
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Airbnb Co-Host / Vacation Rental Support
Airbnb • Part-time
Jul 2024 - Present • 1 yr 10 mos
Managed Airbnb listings for multiple properties, handling guest inquiries, booking requests, and reservation confirmations in a professional and timely manner. Coordinated check-ins and check-outs, resolved guest issues efficiently, and maintained clear communication with both guests and property owners. Assisted with property management tasks including calendar updates, pricing adjustments, and ensuring smooth daily operations. Focused on delivering a seamless hosting experience and maintaining high guest satisfaction.