Muhammad Imran

System Engineer and IT Support Specialist

Freelancer.com • Full-time

May 2016 - Present • 10 yrs 1 mo

As a Professional System Engineer and IT Support Specialist, I manage enterprise-grade server infrastructure, data center hardware deployment, and complex network architectures to ensure high availability and smooth business operations. Key Responsibilities & Achievements: ✔ Enterprise Hardware & Rack Integration: Experienced in hands-on deployment, physical installation, mounting, and hardware maintenance of enterprise-level servers (including Dell PowerEdge R730xd platforms). ✔ Advanced RAID & Storage Management: Proficient in configuring secure multi-level RAID setups, hot-swappable storage arrays, drive replacements, and disk group management using Integrated RAID Controllers (Dell PERC) and LSI SAS controllers. ✔ Diagnostics & Power Redundancy: Specialized in monitoring server health, analyzing system logs via iDRAC/iRMC dashboards, and troubleshooting critical power supply fluctuations and redundancy errors. ✔ Bare-Metal & Network Configuration: Managing bare-metal OS deployment, initial server setup, and low-level network interface card (NIC) configurations via Dell Lifecycle Controller and UEFI setups. ✔ OS Level Troubleshooting & Boot Recovery: Expert in identifying operating system errors, software glitches, and diagnosing/repairing critical boot loops, system crashes, and automatic repair failures.