I will build a web based IT helpdesk ticketing system

M
muhammadraza615
M
muhammadraza615
Muhammad Raza
build a web based IT helpdesk ticketing system
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build a web based IT helpdesk ticketing system
Full Screen
build a web based IT helpdesk ticketing systembuild a web based IT helpdesk ticketing system

About this gig

ITS Helpdesk is a browser-based IT support and ticket management platform designed to turn internal support requests into structured and trackable workflows.

Key features include:

Create and manage IT support tickets

Assign tickets to teams and shifts

Track ticket status and SLA

Escalate specialist-level issues

Email and system notifications

Priority and category management

Ticket history and activity tracking

Service performance and SLA reports

Centralized browser-based access

ITS Helpdesk helps organizations manage the complete IT support lifecycle from ticket creation to resolution.

Contact us before placing an order to discuss your requirements and customization needs.

Get to know Muhammad Raza

Muhammad Raza

System and Netowrk Engineer

4.9(6)
  • FromPakistan
  • Member sinceFeb 2022
  • Avg. response time1 hour
  • Last delivery10 months

  • Languages

    English
Hi I am Muhammad Raza from Pakistan. I'm a System and Netowrk Engineer with more than 08 years of experience providing support for customer across the globe. I am AWS, Microsoft Azure Certified and Cisco certified .Overall 7 yrs experience in the IT industry (Solution Engineering, Enterprise architecture, Cloud (AWS) and Automation). I will provide consultation as well as architect solutions on AWS and automation of various tasks.

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