I will customer service email and chat support for your subscription business

5.0
5.0

Pakistan

I speak Urdu, English

383 orders completed

Gorgias Certified Lead Agent

Gorgias and Intercom Certified Customer Support Manager What will you get with me? Peace of mind Peace of Business CS for any sort of Business Top-Notch Customer service! Let's Join ...

Level 1

Has met certain performance criteria and shows strong potential in the marketplace.

About this Gig

Customer service Dedicated Customer support via Email and Live Chat


This gig is especially for your subscription-based business, including Casino, SaaS, Apps, Airbnb, Courses and any digital service or product you are doing.



Trusted by Brands 

10+Years of experience around the globe


My Experienced Services:

  • -Managing subscriptions
  • -Issuing refunds and managing transactions
  • -Discounts and offers distribution
  • -Responding to customers' queries
  • -Follow up customers (Freshdesk, Zendesk, Gorgias, Mail1, and other tools)
  • -Modifying Orders
  • -Giving a Live Chat support
  • -Preparing reports for tech issued for tech team
  • -Management of Social media
  • -Top-Notch Customer service
  • -Guiding Customers through link



NO TRAINING REQ.


 

I look forward to a quick interview, to start a long-term relationship!

 

Kind Regard,

Umar

 

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Freshdesk

Tribe

Clients I’ve worked with
The New Grocer

The New Grocer

Ecommerce

I am working with The New Grocer as Business Manager and Customer support manager. Handling Support through Gorgia including Social Media and Live Chat support as well as Email support.

Apr 2022

My Portfolio

Reviews

36 reviews for this Gig
5.0

(34)
(2)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • E
    image-docs

    erwindraaijer

    NL

    Netherlands

    5

    Thanks for this week! and checking few times daily.. very good service and fast responses. will keep placing orders

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • J

    jessepaom

    US

    United States

    5

    Great work!

    $200-$400

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • J

    jessepaom

    US

    United States

    5

    great customer service

    $200-$400

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    merchkaiser

    CH

    Switzerland

    5

    Thanks bro

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • S

    sethnis

    US

    United States

    5

    Great to work with :)

    Helpful?
    Yes
    No
Reviews

36 reviews for this Gig
5.0

(34)
(2)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • E
    image-docs

    erwindraaijer

    NL

    Netherlands

    5

    Thanks for this week! and checking few times daily.. very good service and fast responses. will keep placing orders

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • J

    jessepaom

    US

    United States

    5

    Great work!

    $200-$400

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • J

    jessepaom

    US

    United States

    5

    great customer service

    $200-$400

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    merchkaiser

    CH

    Switzerland

    5

    Thanks bro

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • S

    sethnis

    US

    United States

    5

    Great to work with :)

    Helpful?
    Yes
    No