
Muhammad Waqas
Technical Product Manager and Business Analyst
Skills

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Work experience
Business Analyst
CareCloud
Oct 2025 - Present • 1 yr 1 mo
Business Analyst on healthcare SaaS products covering RCM, EMR, EHR and practice management. I run client workshops, write BRDs, FRDs and user stories with acceptance criteria, and manage backlogs in Azure DevOps and Jira. I facilitate sprint planning and retrospectives, act as the link between clients, developers, QA and product teams, and support UAT and client sign-off. HIPAA and HL7/FHIR needs are built into the requirements. Product work includes a revenue cycle benchmarking platform (Angular, .NET, SQL Server) used by 200+ active clients.
Project Manager
InLights
Dec 2023 - Oct 2025 • 1 yr 10 mos
Project Manager for software and AI product delivery across web, mobile and IoT. I planned work with Gantt charts and WBS, led cross-functional teams (business analysis, QA, UI/UX and development), wrote BRD, SRS and FSD documents and facilitated UAT. Projects included an AI PPE detection system (92%+ accuracy), an enterprise GRC compliance platform (8 phases, 45+ milestones, 98% client satisfaction at UAT), an ANPR system, a Shopify e-commerce launch and a React Native society access app. Tools: Jira, ClickUp, Notion, Slack and MS Project.