Muhammad Waqas

Head of Product Development - AI

DTC Force • Full-time

Mar 2025 - Present • 1 yr 5 mos

Lead the product development department for an AI-first software company, reporting directly to the CEO. Architected Scopien from scratch - a fully autonomous agentic AI platform that automates end-to-end Salesforce operations, executing processes in minutes that previously took teams days. - Designed the entire system architecture and built the boilerplate, then onboarded engineering teams onto it - Built the MCP server layer connecting AI agents to production systems - Automated the full data pipeline across Snowflake and MindsDB - Established security practices for operating AI agents safely in customer environments Stack: LangGraph, MCP Servers, Agentic AI, OpenAI, Anthropic Claude, Mistral, open-source models, React, Node.js, MindsDB, Snowflake, MongoDB, Postgres, Redis, Docker, Jenkins

Principal Software Engineer

360factors • Full-time

Mar 2023 - May 2025 • 2 yrs 2 mos

Led engineering on Lumify360, an enterprise risk and KPI intelligence platform that links business KPIs to strategic objectives, risk appetite and macroeconomic data to predict performance and surface emerging issues. - Led a team of software engineers through weekly and quarterly release cycles - Designed the microservices architecture from scratch - Built Kaia, an AI agent that analyses enrichment data sources and recommends KPI actions - Implemented AI automation for KPI enrichment across the platform - Partnered with cross-functional teams to optimise the software development lifecycle Stack: Java, Spring Boot, Svelte, LangGraph, Agentic AI, Microservices, Snowflake, Airflow, React, Kafka, Redis, Postgres, MySQL, Azure, Git

Principal Solutions Architect

Tekrowe • Full-time

Aug 2020 - Mar 2023 • 2 yrs 7 mos

Architected Speetar, a digital health platform advancing healthcare access for underserved communities across emerging markets, working with governments, health systems and community organisations. - Designed the platform architecture from scratch; it now serves over a million users across Libya and other Middle Eastern countries - Led multiple teams delivering enterprise solutions from inception to production - Integrated IoT devices for real-time healthcare data in the African market - Built a prediction system for financial data forecasting for a US-based client - Provided post-delivery support aligned to short and long-term client needs Stack: Java, Spring Boot, Node.js, React, Angular, Python, Django, PHP, AI, Microservices, Serverless, AWS, Amplify, Kafka, Redis, MySQL, Postgres, MongoDB