Mukhtar Hussain

HR Management

Pakistan Airport Authority • Full-time

Jan 2025 - Present • 1 yr 6 mos

I manage end-to-end Human Resource operations for Pakistan’s national aviation infrastructure, focusing on workforce planning and organizational development. My role involves aligning HR policies with the rigorous safety and operational standards of the aviation industry, ensuring that high-performance teams are placed across critical airport functions. I specialize in streamlining recruitment processes, managing employee relations, and implementing training programs that enhance operational efficiency within a complex, regulated environment.

Passenger Handling Services Officer- PIA

Pakistan International Airlines • Full-time

Jan 2023 - May 2024 • 1 yr 4 mos

Assisted passengers with check-in, boarding, and flight connections while ensuring smooth daily operations. Delivered high-quality customer service, handled flight documentation and baggage procedures, and coordinated closely with airline and ground staff to resolve passenger issues efficiently. Gained practical experience in airline operations, safety protocols, and passenger flow management.