Munawar sohail

Customer support services

Cloth Centre • Full-time

May 2023 - Present • 3 yrs 3 mos

I have been working at a clothing store for a long time and have experience in handling customers and knowing how to speak to them in a way that leaves a great impression. We treat every customer with respect and offer them great discounts so that they keep coming back to our shop." to us over other shops.​I help customers select clothes and choose colors, explain each variety to them, and guide them on what will suit them bes t.The translated English text is provided above. It breaks down the complete customer dealing process into clear sections: * Introduction to Retail Customer Dealing – Explaining how customer service builds trust and confidence. * First Impressions & Respect – How to greet shoppers warmly and create a comfortable atmosphere. * Active Listening & Need Identification – Understanding the customer's budget, occasion, and preferences. * Wardrobe Consultation & Product Knowledge – Assisting with color selection, fabric choices, and outfit styling. * Handling Objections & Discounts – Dealing with price negotiation politely and offering fair discounts. * Long-Term Loyalty – Turning one-time buyers into repeat, loyal customers.