m
mundus_uni

William

@mundus_uni

Marketing Investigator, Customer Behavior Analyst

Brazil
English, Portuguese
About me
I investigate what happens between customer interest and purchase. My work focuses on customer behavior, marketing friction, brand experience and product communication. Instead of generic marketing checklists, I examine the customer-facing experience and turn observations into clear, evidence-based findings and practical opportunities. Through Fragments of Marketing, I create independent marketing investigations for businesses that want another set of eyes on their customer experience. ... Read more

Skills

m
mundus_uni
William
Offline • 

See my services

Marketing Consulting
I will investigate your customer experience and find purchase friction
From$80 / projectMore details

Work experience

Maringá

Administrative Agent

Maringá • Full-time

Aug 2023 - Present • 3 yrs 2 mos

Administrative professional with experience in public-sector operations, documentation, information management and process organization. My work involves analyzing information, maintaining accurate records, preparing official documents, following administrative procedures and communicating information clearly. This experience has strengthened my attention to detail, structured thinking, research habits and ability to organize complex information into clear, usable outputs.