I'm a Windows Administrator experienced in a wide range of technologies and tools.
* With over 13 years of experience in the IT field , specializing in helpdesk and analyst roles. Developed expertise in a wide range of applications, systems, and tools.
* Managed the organization's infrastructure, network performance, application performance, and issue monitoring using technologies including SCCM, Manage engine Desktop Central, and Spiceworks.
* My focus has always been on enhancing user experience and achieving first contact resolution.... Read more