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GoHighLevel Setup and Customer Follow Up
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Owner and Head Coach
Nexus • Self-employed
Aug 2005 - Present • 21 yrs 3 mos
Run a martial arts business, managing customer enquiries, sales, member communication, staff responsibilities and daily operations. More recently, I have been developing customer enquiry, booking, follow-up and onboarding processes using GoHighLevel and AI-assisted tools. This work includes forms, customer tracking, email and SMS messages, staff notifications and operating checklists. Define business requirements, review configurations, test workflow behaviour and document improvements and unresolved issues.