m
musashah390

Musa Shah

@musashah390

Customer Support Specialist

Pakistan
English, Urdu
About me
Hi! I'm a professional Customer Support Specialist with experience at ibex, specializing in live chat and customer service. I have experience handling customer inquiries, resolving issues, providing accurate information, and managing multiple customer conversations while maintaining professional and friendly communication. I can assist with live chat, email support, e-commerce customer service, CRM-based support, order-related inquiries, and general customer assistance. I’m reliable, organized, customer-focused, and committed to providing a positive experience for every customer.... Read more

Skills

m
musashah390
Musa Shah
Offline • 

See my services

Customer Success
I will professional customer support via live chat and email
From$5 / projectMore details

Work experience

ibex

Customer Support Specialist

ibex • Full-time

Mar 2026 - Sep 2026 • 6 mos

Customer Support professional with experience supporting customers by resolving inquiries related to orders, deliveries, returns, refunds, payments, and account issues. Skilled in communicating with customers professionally, identifying problems, providing accurate solutions, and ensuring a positive customer experience. Experienced in handling high-volume customer interactions while maintaining patience, empathy, and attention to detail. Strong ability to use customer service systems and internal tools to access customer information, document interactions, and resolve issues efficiently.