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Fiverr Pro
English
$
USD
Misha F
@mushaim_fa
Virtual Assistant, Lead Generation, Customer Service, Medical Billing
Pakistan
English, Urdu, Punjabi
About me
I offer strong customer service, cold calling telemarketing, and appointment setting skills, with experience working across insurance, real estate, and homecare industries. I’ve also worked as a coordinator and recruiter, which helped me build solid communication and organizational skills. In addition, I have experience in social media marketing and medical billing, giving me a well-rounded understanding of both client handling and backend processes. I’m confident, reliable, and focused on delivering quality results while building strong client relationships.
Skills
Misha F
Offline •
See my services
General Assistance
I will deliver reliable VA services and strong sales leads
Portfolio
Work experience
Customer Service Representative
Capital One • Freelance
Feb 2022 - Present • 4 yrs 8 mos
I’ve worked as a Customer Service Agent across insurance, real estate, and homecare, where I also handled coordination and recruiting. This mix of roles has helped me build strong communication and problem-solving skills. I’m reliable, hardworking, and always focused on making things smooth and stress-free for clients.
Cold Calling Telemarketing
EqualEmployer
May 2023 - Dec 2023 • 7 mos
Reaching out to potential clients, generating interest, and setting up appointments with warm and cold leads. Comfortable handling objections, building quick rapport, and keeping conversations engaging. Consistent, confident, and focused on getting results.
Appointment Setter
Iron Orr Fitness • Part-time
Dec 2021 - Dec 2022 • 1 yr
Appointment setter and warm lead caller with hands-on experience working with pre-qualified leads and turning them into booked appointments. Good at building quick rapport, clear communication, and consistent follow-ups. Easy to work with, reliable, and focused on getting results.
