m
mutatheva

Muta Marion

@mutatheva

Certified Virtual Assistant

Kenya
English, Swahili
About me
I am a dedicated Virtual Assistant with four years of experience providing top-notch administrative support to businesses of all sizes. I specialize in streamlining operations, executing tasks precisely, and helping clients boost productivity and achieve their business goals. I thrive in dynamic environments and work seamlessly as an extension of your team, passionately about efficiency and success.... Read more

Skills

m
mutatheva
Muta Marion
Offline • 

See my services

Copy Paste
I will turn messy handwritten or scanned files into error free and editable documents
From$20 / projectMore details
Messaging & Emailing
I will professionally manage, organize, and clean your email inbox
From$20 / projectMore details

Work experience

Virtual Assistant

Epic-Essay • Part-time

Jul 2024 - Present • 1 yr 10 mos

▪Responding to clients’ inquiries via chat, phone, and social media. ▪ Providing accurate and helpful information about the services. ▪ Resolving complaints and escalating issues when necessary. ▪ Assisting with order placements, modifications, and payment procedures. ▪ Offering personalized recommendations based on customer’s needs.

Executive Administrative Assistant

Lenana Innovative Solutions Limited • Full-time

Feb 2021 - May 2024 • 3 yrs 3 mos

▪ Answering phone calls and handling emails. ▪ Data entry and report preparation. ▪ Picking and dropping mail. ▪ Bookkeeping and preparing expense reports. ▪ Prepared, filed, and maintained both electronic and paper documents. ▪ Ordering supplies, managing office equipment, and maintaining a neat environment. ▪ Supporting various projects and initiatives by conducting research and compiling information. ▪ Facilitating communication between teams and departments to support smooth operations. ▪ Conduct orientation during onboarding processes and provide the needed items