Aitmad

Learning Specialist

Constellation software Inc • Full-time

Apr 2023 - Present • 3 yrs 2 mos

• Conducted 30+ learning needs analyses across client and internal audiences, identifying skill gaps and designing tailored training plans aligned to specific organisational development goals, improving training alignment by 25%. • Designed and delivered workshops, blended programs, and online learning modules for audiences of up to 40 participants, achieving 95% learner satisfaction across a global employee base of 12,000+. • Developed and facilitated a six-month New Manager Development Program for cohorts of 25, supporting managers in building leadership capability and coaching skills to develop their team members effectively. • Generated training reports covering course completion, attendance, and engagement analytics through enterprise dashboards, enabling ongoing monitoring and data-driven refinement of development plans. • Applied the Kirkpatrick Four Levels evaluation model to measure training impact, connecting learning outcomes to operational business metrics and preparing development recommendations accordingly. • Managed external learning vendors including content providers, facilitators, and eLearning developers, overseeing quality and delivery across multiple concurrent engagements while reducing outsourcing dependency through internal capability building.