I will do l2 technical support, API debugging, and log analysis in kibana

Need an experienced L2 Technical Support Engineer to investigate complex bugs and reduce workload for your developers? You're in the right place!

I have 5+ years of experience in e-Commerce and application support, specializing in deep RCA (Root Cause Analysis), API debugging, and log tracking.

What I can do for you:

Investigate complex technical incidents in Web & Mobile apps

Search and analyze logs via OpenSearch / Kibana

Test and debug APIs using Postman, Swagger, and DevTools

Write detailed, dev-ready bug reports in Jira (with screenshots, payloads, and clear reproduction steps)

Query databases with SQL to verify backend data behavior

Why choose me?

Fast response & high SLA adherence

Clear communication & developer-friendly technical docs

100% stable remote infrastructure (Fiber-optic line + battery backup)

Please message me before placing an order to discuss your application stack and requirements!