
Chris H
Skills

See my services


Portfolio
Work experience
Quality Coordinator
ServerPlus • Full-time
Jul 2025 - Present • 1 yr 4 mos
Build and manage AI-assisted quality workflows for a distributed technical-support team of 65+ technicians — including automated reporting, human-in-the-loop QA review, and training-gap tracking. This is the same automation and support-systems thinking I bring to every chatbot and workflow I build for clients.
Developer & Product Lead
Algadon • Self-employed
May 2009 - Present • 17 yrs 6 mos
Independently develop and operate a browser-based online game — building software features, admin tooling, automation, and customer-support workflows. Now use AI-assisted development to build faster without cutting corners.
Software Product & Operations Lead
Audio, Video, Image Batch Converter, Editor, and Burner Software for MP3, WMA, WAV, AVI, MPEG, WMV • Self-employed
May 2000 - Present • 26 yrs 6 mos
Founded and operate Mystik Media, developing commercial software and digital products over two decades, with products recognized through multiple software industry awards. Manage the full product lifecycle — development, customer support, documentation, sales, and operational workflow — independently. This long-running, product-first mindset carries directly into how I scope, build, and support the automation work I do for clients: shipped, supported, and built to last, not just delivered and forgotten.